Daorae Korean BBQ Restaurant
No. 2-3A, Jalan PJU 5/9,
Dataran Sunway,
Kota Damansara,
47810 Petaling Jaya 2-3a Jalan PJU 5/9
47810 Petaling Jaya, Kota Damansara, Malaysia
I went to your restaurant last night with 2 other friends,at 7.45pm.
we order Rm 120 plate of beef for BBQ,the portion that came was so thinly sliced and so small,and it came with a large piece of flat bone of 2×4 inches size,and none of the meat is as succulent as it was over grilled,....it was just a big disappointment after paying a bill of 175 rm…for 3 person…..i will never go to your shop again.
Daorae Kota Damansara is The WORST branch among all Daorae branches.
BAD SERVICE.
I have been eating at Daorae in Sri hartamas & Ara Damansara for so many times….. Never been treated badly before.
Due to Daorae in Ara Damansara close down so I when to Kota Damansara Branch for the first time on 5th Sept 2010 for dinner.
There were 4 of us and we ordered 2 bbq dishes and a kimchi pot with 2 bowl of rice (the serving is enough for 4pax)... Total of 3 dishes with 2 bowl of rice…..BUT…The waiter told me that there are 4 of us and I need to order 4 dishes in order to process the order…. I told him that is what we wanted and he stood there not willing to process the order…. then he said if i order 4 dishes then they will only serve the side dishes for free….. this is RIDICULOUS…. he keep standing there giving us trouble and do not want to process the order…I was so angry in the end I walked out of the restaurant.
OMG…. i never encounter that in Daorae Sri Hartamas and Ara Damansara.
Tip : Never go to Kota Damansara Branch… The WORST service in all Restaurants.
kepongdoareaposted 2 years 10 months ago00
trust me kepong branch is bad as well
same experience, order3 BBQ with other side orders but the waiter reluctant to process the order
we are paying, so have the right to order..
so bad, will never go that branch again
Eliseposted 2 years 7 months ago00
Don't ever go Daorae Kota Damansara. Or else, you will regret. I agree with ellenta because I face the same experience recently.
I was used to be their regular customer and often went there for dinner with my bf. Recently, I bought my family to this restaurant, there were 4 of us and we ordered 3bbq dishes and a kimchi pot (RM55). ..The waiter told us he cannot process the order unless we order 2 more dishes, he cannot accept 3 order of bbq, must be at least 4. But i checked through the menu…it was never mentioned…it just mentioned minimum have to order 2 dishes of bbq…he stand there insist not to take order and keep on pushing us to order 2 more dishes…we were so angry and end up leaving the restaurant…
I thought it was just me getting some sour face after ordering 4 BBQ and some others (bill was up to RM230 for 5 pax) and yet they still ask us to order more and I stood firm and tell him(a tall Nepalese) that's it. I have banned the place but my kids love Korean and Arisu in Dataran Sunway's food is not as good, so once in a while still go back but not friendly to them anymore.
vonn cposted 1 year 11 months ago00
It looks like Daorae does not have an email or website to which I can submit my complains. My next bet was here. Please do read this—as it is really not about food anymore. It is about RESPECT and service over ridiculous policies:
Yesterday, my friends and I decided to dine in at your Kota Damansara premises. We were there to celebrate my friends’ birthdays, though we had to wait for some time before being seated; as the people who arrived after us got to sit down first. We didn’t mind as the other party had older folks in their company.
Shortly after being seated, we placed our order for 2 servings of samgyupsal and 2 servings of bulgogi for our party of 6. The waiter then told us that it was not possible for him to serve us as it is their policy that everyone had to order a dish of their own—he said he would go and ask his boss if he could, and he returned saying that we were missing out 2 dishes.
I have previously dined in at this same outlet and another in Hartamas, and have never heard of this policy before. I do understand in order to open the bbq grill, we needed a minimum of 2 bbq dishes to which we did. Never have I been told that I would not be served if I did not order a specific amount of dishes.
The portions are big, and half our party consisted of girls. We would very much like to share as it is really no necessity to waste food or money. At the end, we gave in and added an order of Kimchi Jjigae. I asked him if it was going to be alright if I just added one, because 5 dishes was going to be more than enough for the 6 of us. He didn’t answer me, took our last order, and walked away.
After our meal, my friend and I proceeded to the counter to pay for the meal. I asked the lady; whom I was told was the boss; ‘What happened?’ She told me, that indeed, everyone who is seated at the table needs to have one dish ordered. I asked her, ‘What if we don’t eat much? Your portions are so big.’ To which another waiter replied ‘Oh! The bulgogi is so small!’ Perhaps it may be small to certain individuals, but every individual should be able to judge how much they can stomach. The boss said that we MUST order one dish each because of the side dishes and soup they serve. I replied, ‘Yes, exactly! That is so much food, how can we finish it?’ The waiter told us that it was simply ‘Daorae’s style.’
At the end of our meal, there were still leftover side dishes on the table. I’m appalled that the Daorae style encourages food wastage and is open to turn customers away if they did not comply.
During my previous visits, I have only encountered annoying waiters who kept insisting that our orders were not enough; and outwardly unhappy and annoyed expressions when they were unsuccessful with their persuasion. This visit which topped them all has finally made me realize that although the dishes are delicious, it will be my last and final visit. Not only did this encounter agitate us and spoil the celebration; the birthday girl actually paid for the meal and made us promise her that we were never going to dine at Daorae again.
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