The main reason is I do not like the way I have been treated by the waiter or waitress from the moment I stepped in the restaurant. When we entered the restaurant, we are not directed to our seat and have to stand there for at least 5 minutes. They just walked pass us like we were invisible. After being seated, yes I admit that I took quite a long time with their menu. A waiter walked over to talk to us and started to rush us to order. No one ever smile to us, whenever I requested something from them such as add green tea and etc. FYI, the green tea is chargeable @RM9.00++ per pax. Even Zipangu @ Shangri-La does not charge their green tea. They started to change their attitude after I showed my platinum card when making the payment. There comes their hidden smile which I feel so fake at that moment. Maybe I do not wear very smart but my dear friend, May Lynne wears pretty decent since she just left her office. No matter what reason it is, I think a customer should be treated equally. In short, I do not feel comfortable at all throughout this dining experience.