1226, Jalan Sekolah, 43300 Seri Kembangan, Selangor
Ambience
Casual
Attire
Casual
Good for
Family, Group
Description
Variety of cooked Chinese dishes served
Price
Pepper & Salt Fried Frog Legs 4 sets (RM28), Pork Ribs (RM12), Fish wrapped in Lotus Leaf (RM17.50), Stir Fried Brussel Sprouts (RM8), Kung Pao Eel (RM15), Complimentary soup and cut fruits
We had our first visit tonight (30/5/09) and we promised we will never ever visit this eatery again. This was the most lousiet, unpleasant, uncomfortable, disappointed food and services I had ever encountered. It was the worst experience for us. We came with 3 person, 2 adults and 1 kid, due to only few of us, we had ordered 3 dishes, specialty taufu (批扒豆腐), steam fish and 甘香竹滩 (a kind of clam). It was a crowded evening and sure was a busy night for the restaurant, thus we faster ordered our foods and waited patiently for the foods to be served.
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They first served with甘香竹滩 (clam) after about 45 mins waiting time. It was the most disappointed dish, the clams were too big and darn old, not cruncy & chewable at all, the looks made us feel like we were eating the worms (can you imagine this), the taste so darn awful. Of coz we just gave 1/2 bites and leaved the whole plate as it was. Then we waited for another 5-10 mins for 2nd dish specialty taufu to be served. They had not served all dishes together, which happened and expected in most of the restaurants, we waited 3rd dish; steam fish to be served. We checked from the 2 waitresses after some times, they had not told us the reason, the third time I had no choice to check with the so-called manager / boss (which he looks like), he told us they had made a mistake and served the steam fish to our next table which came latter than us.
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He did not even apologized properly for what had happened and avoided our table; he just got back to attend new comers for his busyness businesses. The 3rd dish was served after another 20 mins. Total it was about 25 mins to have all 3 dishes been served, can you imagine yourself in such situation and as a consumer.
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When settling our bill, we had brought this issue up for this super awful dish 甘香竹滩, they just bill us and not attended our complaints of the food. They had a very bad customer service.
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To add on, their specialty taufu (which they claimed) was so mediocre; you can ever get it from other restaurants or even better. Even the Cheong Hin Curry Fish Head at Taman Serdang Perdana (near South City Plaza) which was not their specialty and taste more better than theirs.
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The steam fish was so BELOW average which you can easily get this anywhere.
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Below are those restaurants we always visited and not disappointed us at Serdang/Seri Kembangan Area:
Ah Lit Home Cooked Dishes
Cheong Hin Curry Fish Head
Kopitiam Soon Lee, Grilled Seafood,
AHEKO HOT SOUP
Restoran Thiam Sang
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