I went for lunch today with wife and my 1 year plus baby. First of all this is CNY week, they do not serve other than their own cny package. Which I feel should give an option to eat as the minimum package meant for 3 to 4 person whilst I just with 2 adult one baby.
So we took the smallest package (3 to 4 person meal) stated on the card board menu myr70. Me and wife always have the habit to reject tit bits cos we both not a big fan. So we rejected the steam peanut I supposed.
After the heavy lunch, we can't finish its cos its too much for both of us to consume, hence we take away.
Right after the payment, I notice there is a charge of myr2.15 stated on the receipt as "SPECIAL DISH" So I told the lady at the counter (early 50s lady, I suppose the owner) I did not take the tit bits please exclude that charges.
To my surprise she told us, that the additional fees out of cny week for the extra charge on labour fees processing the dough... I told them its a package u should have co-inside the package price instead of charge us separately or alternately let us know during ordering there be additional charge.
But anyway, we both suspect that so called Special dish was meant for the steam peanuts (tit bits) she refused to take out the charges and told us strictly it was not the tit bits charges.
We did enjoyed the meal until that particular moment comes by, we feel so cheated, and it's nothing on the amount of money, i don't mind pay extra if told prior cos we came from far just to eat the bun, but really turn off by the answer given by them.
If really that's the additional charges during cny then why the hell indicated "special dish" they told us the peanut it's free.
Anyway, I still prefer the lukut branch. This gona be my first and last visit to seremban branch. Firstly on package mandatory and secondly on the additional charges out of the package. We feel so cheated and dissapointed....